Freshdesk AI Pricing 2026: Complete Cost Breakdown
Everything you need to know about Freshdesk AI pricing in 2026 — plans, features, and how it compares.
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Pricing Overview
Free tier up to 10 agents, Growth at $15/agent/mo, Pro at $49/agent/moFreemium
Affordable AI-powered help desk with ticket automation and customer self-service features.
Rating:4.2/5
Features Included
- ✓AI ticket assignment
- ✓Canned response suggestions
- ✓Self-service portal
- ✓SLA management
- ✓Freddy AI assistant
Freshdesk AI vs ShipSquad: Pricing Comparison
| Feature | Freshdesk AI | ShipSquad |
|---|---|---|
| Price | Free tier up to 10 agents, Growth at $15/agent/mo, Pro at $49/agent/mo | $99/mo + BYOC |
| AI Agents | Single tool | 10 specialized agents |
| Customization | Limited | Fully customizable |
| Communication | Web/app | Telegram |
Frequently Asked Questions
How much does Freshdesk AI cost?▾
Freshdesk AI pricing: Free tier up to 10 agents, Growth at $15/agent/mo, Pro at $49/agent/mo. See the full plan comparison above for feature limits and hidden costs.
Does Freshdesk AI have a free plan?▾
Yes, Freshdesk AI offers a free tier. However, it has limitations — see the free tier breakdown above.
Is Freshdesk AI worth the price?▾
At 4.2/5, Freshdesk AI delivers strong value. Affordable pricing. Consider alternatives if: ai features less advanced.